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If you already have a domain name that you are going to use for your hosting order with us, then you will need to get the domain into our systems so that we can provide you with the services. The easiest way to achieve this is to delegate your domain name to us, which effectively means leaving the domain with the existing domain name registration provider for any future renewals, but instructing them or changing within your domain control panel with that provider, the "Name Server Delegation" for your domain to point to our name servers.
Note: Before conducting any delegation of your domain to our name servers, you should ensure that you have signed up for a package with us that includes the exact same domain name, without any spelling mistakes and that you have received the Activation emails that confirms the servers are set-up and ready to accept your domain, although you should also consider at that point in creating your email settings within your new Domain Control Panel with us, so that mail will be accepted the moment it arrives after you have conducted your name server delegation. If you do not have the email settings applied in your domain control panel with us when mail starts to arrive, then it will be returned as 'User Unknown'.
When you are ready to delegate your domain name to us, then use the following details:
Windows Hosting Plans
Primary Name Server: ns1.srv.host-it.co.uk
Secondary Name Server: ns2.srv.host-it.co.uk
Tertiary Name Server: ns3.srv.host-it.co.uk
Actinic And Linux Hosting Plans
Primary Name Server: ns4.srv.host-it.co.uk
Secondary Name Server: ns5.srv.host-it.com
Tertiary Name Server: ns6.srv.host-it.co.uk
You should allow approx. 24 to 48 hours to elapse after making this change to your domain for the new details to propagate across the Internet before relying on the routing of services through our Name Servers and into our service servers.
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