| Portal Home | Client Area | Tutorials | Knowledgebase | Support Tickets | Rackspace Controller |
Knowledgebase
You are here: Portal Home > Knowledgebase > FAQ
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 Do I have FTP access to update my website 24 hours a day?Yes, your website is available for you to update at any time, via your FTP client. Views: 13 |
|
How to Raise a Support Ticket To raise a support ticket, first you must open the billing control panel at... Views: 192 |
|
I have forgotten my Password? How can I Request a Password Reset. If you have forgotten your password you will need to request a new password this can be done from... Views: 77 |
|
My emails are getting returned with the message 'mail box full', how do I empty it? To empty your email inbox you will need to login to your webmail account, once you have logged... Views: 13 |
|
Once I've uploaded my website files, how long does it take before they display? Once you have uploaded your new files the changes will be displayed immediately. If you are... Views: 14 |
|
Ordering an SSL certficate. When ordering a SSL certificate you will need to make sure that the following has been... Views: 44 |
|
What are FTP File Permisions FTP permissions are the way you set access to your files. You can set what you can do with files,... Views: 80 |
|
What are the Control Panels The control panel Is the area that you use for making changes to your account or domain. There... Views: 781 |
|
What Cards Do You Accept We accept all of the most populate Credit and UK Debit Cards as follows:1. Mastercard.2. Visa.3.... Views: 192 |